Refund policy

Return & Refund Policy

Humari koshish hoti hai ke aap tak behtareen gadgets aur accessories pohnchain. Agar aapko product mein koi masla milta hai, to aap niche di gayi policy ke mutabiq return claim kar sakte hain:

1. Parcel Opening Video (Lazmi Shart)

Gadgets ki hifazat aur transparency ke liye, Parcel kholte waqt video banana lazmi hai. * Jab aapko courier se parcel mile, to video tab shuru karen jab parcel mukammal band ho.

  • Video mein parcel ka Shipping Label saaf nazar aana chahiye.

  • Video baghair kisi cut ya edit ke honi chahiye jab tak aap product nikal kar check na kar len.

  • Agar parcel opening video nahi hogi, to kisi bhi kism ka Return ya Replacement claim accept nahi kiya jaye ga.

2. Return ki Shurait (Conditions)

Aap niche diye gaye surton mein 7 din ke andar return claim kar sakte hain:

  • Agar product raste mein toot gaya ho (Damaged on arrival).

  • Agar aapko ghalat item bhej diya gaya ho.

  • Agar product kaam na kar raha ho (Technical fault).

3. Return Kaise Karen?

Claim register karne ke liye:

  1. Humein hamare WhatsApp number [Apna Number Likhen] ya Email [Apni Email Likhen] par rabta karen.

  2. Apna Order ID aur Parcel Opening Video share karen.

  3. Humari team 24-48 ghanton mein aapki video verify karke aapko return ka agla step bataye gi.

4. Non-Returnable Items

  • Agar product ki original packing phat gayi ho ya gum ho gayi ho.

  • Agar product par scratches hon ya wo istemal kiya gaya ho.

  • Sale ya Discounted items par return apply nahi hota.